Affordable Connectivity Program (ACP)

This is a national FCC program designed to help households afford needed internet services for work, school, healthcare and more. This service is now available in Gervais.
  • The Affordable Connectivity Program is limited to one monthly service discount per household.
  • More information about this program is available at acpbenefit.org and fcc.gov/acp
Am I eligible for the ACP?

Call DataVision customer service at 503-792-3611 to find out more about eligibility!

*If you are having issues involving the Affordable Connectivity Program, we are here to help. You can reach one of our friendly Customer Service Representatives by calling 503-792-3611 or by stopping by our business office located at 489 3rd St. here in Gervais. We are happy to work with you to resolve the issue. Our office is open Monday through Friday 8:00am – 5:00pm. Should you need additional assistance or if you would like to file a complaint with the FCC, please call their Complain Center phone number at 1-888-225-5322. You can also go to their website at https://consumercomplaints.fcc.gov

Lifeline

Lifeline services are government programs designed to make monthly residential telecommunications services more affordable to eligible low-income customers.
  • This service is now available in Gervais.
  • Save $16.50 on internet or $19.25 on voice if you qualify.
Am I eligible for Lifeline?

Eligible for COOP or Gervais residents only.

Customers who are eligible for the Lifeline program are also eligible for toll blocking at no additional charge. The Federal Lifeline discount can be applied to qualifying voice or broadband services. In order to be eligible for the Federal Lifeline discount, a customer’s annual household income must be at or below 135% of the Federal Poverty Guidelines or a customer must participate in one of the following programs: Supplemental Nutrition Assistance Program (SNAP); Medicaid; Supplemental Security Income (SSI); Federal Public Housing Assistance; Veterans Pension & Survivors Pension; or qualifying Tribal Programs. Basic services are offered to all customers in Gervais Telephone d.b.a. DataVision service territory at the rates, terms, and conditions specified in its applicable tariff. If you have any questions regarding Lifeline service or would like to apply for Lifeline service, please call us at 503-792-3611 or visit our business office at 489 3rd Street in Gervais.

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**Attention Customers**

It has come to our attention that there is a scam call going around to our customers pretending to be DataVision. The callers are telling you that DataVision is changing the way we are operating and therefore you must separate your billing into 2 bills; one for local and one for long distance. THIS IS NOT TRUE. DO NOT GIVE OUT ANY PERSONAL INFO. If ever in doubt about a call please ask to hang up and call the number on our website. This is the only number we will call from.