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What is SmartHub?
On the go and in control. Now you can manage your account like never before!
Click here for the SmartHub online billpay login.
As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks. You’ll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, contact customer service and get the latest news.
Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you’ll be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.
You’ll also be able to see important notices with SmartHub. You’ll be able to select how you want to be notified about your bill, including email and text messaging.
Getting Started with SmartHub is as Easy as 1-2-3!
Complete the following checklist and be on your way to managing your account like never before! Make payments, report service interruptions, monitor usage, and save the planet.
1
Register your SmartHub account
Locate your account number (instructions below) and get registered!
3
Activate the features you want
This is your opportunity to give features like paperless billing and Auto Pay a try!
Frequently Asked Questions
Account Login Maintenance
We have begun the switch to a new billing system. During this transition, online access to your account will be unavailable. You will be sent an email in early June when the new system is ready.
We apologize for any inconvenience.
Hemos comenzado el cambio a un nuevo sistema de facturación. Durante esta transición, el acceso en línea a su cuenta no estará disponible. Se le enviará un correo electrónico a principios de junio cuando el nuevo sistema esté listo.
Nos disculpamos por cualquier inconveniente.
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Bytes vs. bits and How Internet Speed Affects File Download Times
Internet terminology can be a little confusing, so we’re here to help clear some things up about some common phrases and numbers used when measuring internet speed, file size, and how your subscribed speed impacts file download times.
A bit (b) is short for binary digit, and bits are most commonly used to measure the rate of data transfer, like when transferring files from a USB flash drive to a computer. In addition, most internet providers measure their internet speeds in Megabits per second (Mbps).
Bytes (B), on the other hand, are used to measure data capacity, like the size of a file or hard drive. 1 Byte equals 8 bits, and 1,000 Megabytes equals 8,000 Megabits.
Now that we know the difference between bits and Bytes, this can help give us an idea of the amount of time needed to download files on several different internet speeds. Let’s take a look at a video game that is 50 Gigabytes (GB) in size expanding on the calculations for bits and Bytes discussed earlier.
So, 50 GB equals 50,000 Megabytes (MB), and 50,000 MB equals 400,000 Megabits. To figure out how long it will take to download a file on a given internet speed, we need to take the total file size in Megabits and divide it by the internet speed, measured in Megabits per second.
On a 50 Megabits per second (Mbps) internet speed, that would look like: 400,000 / 50 = 8,000 seconds. That means that a 50 GB file will take about 8,000 seconds to download on an internet speed of 50 Mbps. That’s about 2 hours and 15 minutes.
Next, let’s take a look at the math for an internet speed of 1,000 Mbps, also known as 1 Gigabit per second (Gbps). 400,000 Megabits / 1,000 Megabits per second = 400 seconds. That means that the same 50 GB file will take about 400 seconds to download on a 1,000 Mbps internet speed, or just over 5 minutes.
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All plans are unlimited and have no data caps
60Mb x 30Mb
This speed is:
- Ready for multiple devices
- Good for surfing
- Good for streaming
- Good for uploading large files
100Mb x 50Mb
This speed is:
- Great for fast downloads
- Great for HD online gaming, no lag
- Great for video chatting
- Great for streaming 4K video & TV
- Great for working from home
- Great for online learning
- Great for 5+ devices
250Mb x 75Mb
This speed is:
- Excellent for multiple devices
- Excellent for fast downloads
- Excellent for HD online gaming, no lag
- Excellent for video chatting
- Excellent for streaming 4K video & TV
- Excellent for working from home
- Excellent for online learning
- Great for up to 9 heavy bandwidth users!
1,000Mb x 100Mb
This speed is:
- Incredibly-fast for downloads and uploads on every active device in your home
- Ideal for 4K multi-player gaming
- Ideal for video chatting
- Ideal for streaming 8K video & TV
- Ideal for working from home on multiple devices
- Ideal for online learning
- Best for 12+ devices
1 Gbps is 100-times faster than the average US internet connection!
Get Started*Offer for new customers or former customers returning after 6 months without services.