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Get 1st Month of Internet


and 12 months of Managed Wi-Fi FREE*

Call 503-792-3611

60Mb x 30Mb
$69.95/month
Learn More
100Mb x 50Mb
$89.95/month
Learn More
1,000Mb x 100Mb
$124.95/month
Learn More

60Mb x 30Mb

This speed is:

  • Ready for multiple devices
  • Good for surfing
  • Good for streaming
  • Good for uploading large files

Broadband Facts

DataVision

Residential 60 / 30

Fixed Broadband Consumer Disclosure

Monthly Price $69.95

This Monthly Price is not an introductory rate.

This Monthly Price does not require a contract.

Additional Charges & Terms

Monthly Fees
  • Optional Wi-Fi Router Rental/Lease$9.95
One-time Fees at the Time of Purchase
  • Installation (waived with 12 month commitment)$99
Early Termination Fee $99
Government Taxes None

Discounts & Bundles

  • Bundle Internet & VoiceSave $10
  • First Month of Internet Freewith 12 month commitment
  • Managed Wi-Fi Included Free for 12 Monthswith 12 month commitment

Get more information about discounts
https://datavision-internet.com/get-started/?service=bundle-save

Speeds Provided with Plan

Typical Download Speed 60 Mbps

Typical Upload Speed 30 Mbps

Typical Latency 12 ms

Data Included with Monthly Price Unlimited

Open Internet Policy Read Our Policy

Privacy Policy Read Our Policy

Customer Support

Contact Us: 503-792-3611

 customercare@datavision.coop

 https://datavision-internet.com/contact-us/

Learn more about the terms used on this label by visiting the Federal Communications Commission’s Consumer
Resource Center.

 fcc.gov/consumer

F0004986410DCBOB00060X30LP

Click here to view all Broadband Facts

Get Started

100Mb x 50Mb

This speed is:

  • Great for fast downloads
  • Great for HD online gaming, no lag
  • Great for video chatting
  • Great for streaming 4K video & TV
  • Great for working from home
  • Great for online learning
  • Great for 5+ devices

Broadband Facts

DataVision

Residential 100 / 50

Fixed Broadband Consumer Disclosure

Monthly Price $89.95

This Monthly Price is not an introductory rate.

This Monthly Price does not require a contract.

Additional Charges & Terms

Monthly Fees
  • Optional Wi-Fi Router Rental/Lease$9.95
One-time Fees at the Time of Purchase
  • Installation (waived with 12 month commitment)$99
Early Termination Fee $99
Government Taxes None

Discounts & Bundles

  • Bundle Internet & VoiceSave $10
  • First Month of Internet Freewith 12 month commitment
  • Managed Wi-Fi Included Free for 12 Monthswith 12 month commitment

Get more information about discounts
https://datavision-internet.com/get-started/?service=bundle-save

Speeds Provided with Plan

Typical Download Speed 100 Mbps

Typical Upload Speed 50 Mbps

Typical Latency 12 ms

Data Included with Monthly Price Unlimited

Open Internet Policy Read Our Policy

Privacy Policy Read Our Policy

Customer Support

Contact Us: 503-792-3611

 customercare@datavision.coop

 https://datavision-internet.com/contact-us/

Learn more about the terms used on this label by visiting the Federal Communications Commission’s Consumer
Resource Center.

 fcc.gov/consumer

F0004986410DCBOB00100X50LP

Click here to view all Broadband Facts

Get Started

1,000Mb x 100Mb

This speed is:

  • Incredibly-fast for downloads and uploads on every active device in your home
  • Ideal for 4K multi-player gaming
  • Ideal for video chatting
  • Ideal for streaming 8K video & TV
  • Ideal for working from home on multiple devices
  • Ideal for online learning
  • Best for 12+ devices

Broadband Facts

DataVision

Residential Gigabit / 100

Fixed Broadband Consumer Disclosure

Monthly Price $124.95

This Monthly Price is not an introductory rate.

This Monthly Price does not require a contract.

Additional Charges & Terms

Monthly Fees
  • Optional Wi-Fi Router Rental/Lease$9.95
One-time Fees at the Time of Purchase
  • Installation (waived with 12 month commitment)$99
Early Termination Fee $99
Government Taxes None

Discounts & Bundles

  • Bundle Internet & VoiceSave $10
  • First Month of Internet Freewith 12 month commitment
  • Managed Wi-Fi Included Free for 12 Monthswith 12 month commitment

Get more information about discounts
https://datavision-internet.com/get-started/?service=bundle-save

Speeds Provided with Plan

Typical Download Speed Gigabit

Typical Upload Speed 100 Mbps

Typical Latency 12 ms

Data Included with Monthly Price Unlimited

Open Internet Policy Read Our Policy

Privacy Policy Read Our Policy

Customer Support

Contact Us: 503-792-3611

 customercare@datavision.coop

 https://datavision-internet.com/contact-us/

Learn more about the terms used on this label by visiting the Federal Communications Commission’s Consumer
Resource Center.

 fcc.gov/consumer

F0004986410DCBOB0000001GLP

Click here to view all Broadband Facts

Get Started

You deserve a loving relationship with your internet and Wi-Fi service. DataVision offers 100% dedicated fiber optic connections with lightning-fast speeds, unlimited data, no extra fees, and ultimate reliability.

Plus, go with our Managed Wi-Fi service to get free installation of a best-in-class router and super-strong Wi-Fi free for a year with a 12-month commitment ($119 value).

Now that’s true love!

  • Speeds up to 1,000 Mbps to Work, Play, Stream or Shop
  • Unlimited Data included free on EVERY speed tier
  • Internet you can rely on from a team of your neighbors
  • Honest pricing with no extra fees

Use code LUVFIBER when activating service to receive offer.

Give Me Free Wi-Fi
Call 503-792-3611

*Offer for new customers or former customers returning after 6 months without services. $99 installation fee waived with 12-month commitment. Managed Wi-Fi service requires internet subscription and is included free with 12-month commitment. $99 early termination fee applies if 12-month commitment is ended early. Optional Wi-Fi mesh units available for additional charge. Valid 02/01/25 through 03/31/25. All mentioned trademarks, logos and brand names are the property of their respective owners. 

Get 1st Month of Internet

and 12 months of Managed Wi-Fi FREE*

You deserve a loving relationship with your internet and Wi-Fi service. DataVision offers 100% dedicated fiber optic connections with lightning-fast speeds, unlimited data, no extra fees, and ultimate reliability.

Plus, go with our Managed Wi-Fi service to get free installation of a best-in-class router and super-strong Wi-Fi free for a year with a 12-month agreement ($119 value).

Now that’s true love!

60Mb x 30Mb
First Month

60Mb x 30Mb

  • Speeds up to 1,000 Mbps to Work, Play, Stream or Shop
  • Unlimited Data included free on EVERY speed tier
  • Internet you can rely on from a team of your neighbors
  • Honest pricing with no extra fees

Use code LUVFIBER when activating service to receive offer.

Give Me Free Wi-Fi
Call 503-792-3611

*Offer for new customers or former customers returning after 6 months without services. Optional Wi-Fi mesh units available for additional charge. Valid 02/01/25 through 03/31/25. All mentioned trademarks, logos and brand names are the property of their respective owners.

Outage Notice: Issues with Webmail Login Portal

Posted on by DataVision

Update: While it appears the webmail portal has mostly recovered, we’ve been hearing intermittent reports of users still having issues. The first thing to try if you see an issue is a “Hard Refresh” using your keyboard; press the CTRL and F5 keys at the same time. This will clear the cache in your browser and may refresh the interface to show the new style. If you’re still having trouble, please contact us.

We have received reports from our webmail vendor that there is an issue with the Webmail Portal Login after an update:

We are actively testing a solution for an intermittent issue affecting some users on the Webmail Portal. This issue arose after the introduction of Zimbra version 10.1 (the webmail log in platform associated with the Portal) and the updated maildrop servers. Users may encounter a malformed login/logout screen with overlapping or missing images and non-functional buttons.

Note: This situation currently only affects mail accessed through a web browser. If you check your mail through a mail client like Outlook or Apple Mail, you should not experience any issues.

We are working with our vendor to resolve the issue. As a temporary solution you can log in with this link:

https://login.informnet.com/login

The login portal will look like this:

After you login you will see this screen:

Click on the “Email” button and that will take you to your inbox. If you notice any issues or errors in the user interface you may try a hard refresh in your browser by hitting CTRL + F5 at the same time on your keyboard.

Thank you for your patience.

Please contact us with any questions or further help.

SmartHub will help you Manage your account like never before!

Register Account Log-in to Account PAY NOW

What is SmartHub?

On the go and in control. Now you can manage your account like never before!

Click here for the SmartHub online billpay login.

As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks. You’ll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, contact customer service and get the latest news.

Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you’ll be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.

You’ll also be able to see important notices with SmartHub. You’ll be able to select how you want to be notified about your bill, including email and text messaging.

Getting Started with SmartHub is as Easy as 1-2-3!

Complete the following checklist and be on your way to managing your account like never before! Make payments, report service interruptions, monitor usage, and save the planet.

1

Register your SmartHub account

Locate your account number (instructions below) and get registered!

2

Download the new app!

Get it on Apple App Store or Google Play and manage your account on the go!

3

Activate the features you want

This is your opportunity to give features like paperless billing and Auto Pay a try!

Frequently Asked Questions

Both platforms are part of DataVision’s online account management system for you. The website has additional functionality that allows customers to manage notifications, update their stored payment methods, and change their personal information. Both the web version and mobile app allow members to securely access their account information, view bills and payment history, make payments, and report outages. The free, secure mobile app is available to download and install on mobile devices and tablets.

Yes. All critical information is encrypted in every transaction run and no personal information is stored on your phone or tablet. Mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.

You can find your account number on a printed bill statement mailed to your residence or business. If you have previously received emails from DataVision about your monthly bill being ready to pay online, your account number is provided in that email. You can also call DataVision at 503-792-3611 for assistance. NOTE: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number.

Members can sign up for SmartHub via the login page. To create a new online account, click “New User? Sign up to access our Self Service site” on the login page for SmartHub.

  • Residential members will need to have their account number on hand before starting this process.
  • Commercial members will need to have the tax ID number for their business.

After clicking on the “New User” button, type your billing account number, last name or business and email address in the requested fields. Follow the steps to set up your online account.

You will receive an email with a temporary password that you can use to log in. Once you log in to SmartHub with this temporary password, you will be prompted to change your password.

What happens if my temporary password doesn’t work and/or I’m locked out before I can register? Please try to register again. You will receive another temporary password, and you can try again. Check your junk mail if you don’t see the temporary password email.

Visit the Apple App Store or Google Play on your phone or tablet and search for “SmartHub.” Select our free and secure app to begin the download process.

If you have already registered via the web portal, you will be able to log into the app immediately. If you haven’t registered yet, follow the instructions below.

Members can sign up for SmartHub via the login page. To create a new online account, click “New User? Sign up to access our Self Service site” on the login page for SmartHub.

  • Residential members will need to have their account number on hand before starting this process.
  • Commercial members will need to have the tax ID number for their business.

After clicking on the “New User” button, type your billing account number, last name or business and email address in the requested fields. Follow the steps to set up your online account.

To register, you will go to the registration URL and enter your new account number, the name on the account and an email address. You will receive an email with a temporary password that you can use to log in. Once you log in to SmartHub with this temporary password, you will be prompted to change your password.

What happens if my temporary password doesn’t work and/or I’m locked out before I can register? Please try to register again. You will receive another temporary password, and you can try again. Check your junk mail if you don’t see the temporary password email.

No. It is provided as an option for your convenience. If you do not sign up for paperless billing in SmartHub, you will continue to receive a monthly bill in your mail.

When we upgraded our systems, all of those members who were previously enrolled in paperless billing were not able to be carried over, so while we understand it’s inconvenient, we do appreciate your understanding of having to enroll again.

You can choose to participate in paperless billing, which sends bill statements to the email address on your account. Members who participate in paperless billing do not receive a copy of their bill in the mail.

Here’s how to change your preference to participate in paperless billing:

On the website:

  1. Click on My Profile
  2. Click on Update My Paperless Settings
  3. You can then choose your preference by selecting On or Off for paperless billing

On the app:

  1. Select Settings
  2. Select Paperless Bill Settings
  3. Then, you can select On or Off for paperless billing

Want information on paperless billing, outage alerts and updates straight to your email or through SMS? Use SmartHub to update your notifications preferences.

  1. Log in to your SmartHub account
  2. Click on “Notifications”
  3. Click Manage Contacts to add or change email address and phone numbers
  4. Add email address or phone number
  5. Enter verification code to activate
  6. Click on Manage Notifications to update/change SMS and email alerts

*If you sign up for text message notifications, you will still receive a paper copy of your bill. If you wish to not receive a paper bill, make sure to sign up for paperless billing with a valid email address.

Once you have your text and/or email addresses set up, do the following:

  1. Click Notifications
  2. Manage Notifications
  3. Billing or Service or Usage
  4. Select Text Message and/or E-mail options
  1. Log in to SmartHub.
  2. Click Notifications
  3. Manage Notifications
  4. Billing or Service or Usage
  5. Select Text Message and/or E-mail options

Auto Pay is a convenient option to pay your bill each month.

Auto Pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. By enrolling in Auto Pay, you authorize DataVision to withdraw funds from your selected account to pay your monthly bill on the due date.

No, you are not required to sign up for it. We offer it for your convenience only. If you prefer to mail your payment or schedule it through your bank, please do so.

IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your July bill and mail to:

489 Third St. P.O. Box 269
Gervais, OR 97026

IF YOU SCHEDULE PAYMENTS THROUGH YOUR BANK: Please use the new account number and DataVision payment address listed on your bill.

First, you must have provided a bank account and/or credit/debit card information to enroll in Auto Pay.

On the website:

  1. Click on Billing & Payments
  2. Click on Auto Pay Program on the sidebar
  3. Click on Sign Up for Auto Pay
  4. Accept the Terms and Conditions then follow the instructions

On the app:

  1. Select Pay My Bill
  2. Select Auto Pay Program
  3. Follow the instructions above

You can save bank account and/or credit/debit card information for future bill payments. If you plan to enroll in the Auto Pay Program, you’ll be required to provide a stored payment account to pay your DataVision bill.

On the website:

  1. Click My Profile
  2. Click on Manage My Stored Payment Accounts
  3. Follow the instructions to provide a bank account or card information
  4. You can add multiple bank accounts and cards under your stored payment accounts

On the app:

  1. Select Pay My Bill
  2. Select Stored Payment Accounts
  3. Select Add a Payment Method
  4. Select which type of card or bank account information you will provide
  5. Follow the instructions to provide a bank account or card information

Account Login Maintenance

We have begun the switch to a new billing system. During this transition, online access to your account will be unavailable. You will be sent an email in early June when the new system is ready.

We apologize for any inconvenience.

Hemos comenzado el cambio a un nuevo sistema de facturación. Durante esta transición, el acceso en línea a su cuenta no estará disponible. Se le enviará un correo electrónico a principios de junio cuando el nuevo sistema esté listo.

Nos disculpamos por cualquier inconveniente.

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